Program Manager (Banking/Financial Domain)

Location: 3 days in Berkeley Heights, NJ & 2days in Princeton, NJ

5 days onsite

Summary:

Client is seeking an experienced Program Manager to lead and oversee multiple programs and projects within the Banking and Financial Services domain, with a strong preference for candidates with Cards domain experience.
The ideal candidate will drive program strategy, lead cross-functional teams, ensure operational excellence, and maintain strong stakeholder relationships.
This role requires the ability to manage diverse workstreams, plan and execute complex initiatives, support delivery organizations, and represent the program at senior executive levels.

Experience Required:

certifications preferred: PgMP ,PMP,

Key Responsibilities

Program Management – 70%

1. Program Strategy & Planning

2. Team Leadership

Manage cross-functional teams: Program Managers, Project Managers, Technical Lead
Foster collaboration, mentor team members, and support professional growth

3. Program Execution

4. Stakeholder Management

5. Risk & Issue Management

6. Process Improvement

Introduce and implement process improvements
Ensure compliance with organizational standards, governance, and PM methodologies

Operational Responsibilities – 20%

Detailed Roles & Responsibilities

Plan, organize, and manage multiple Agile/Hybrid projects
Track KPIs, project status, and delivery progress across workstreams
Develop project charters, project plans, and governance artifacts
Coordinate across teams to ensure streamlined processes
Analyze and manage RAIDs (Risks, Actions, Issues, Dependencies)
Maintain transparency on timelines, risks, and deliverables
Understand customer accounts and identify new opportunities
Facilitate alignment workshops and decision-making sessions
Engage in budget planning and financial reporting
Track delivery metrics, forecast resource needs, and maintain stakeholder documentation
Oversee SOW creation, requirements management, and RFP responses
Ensure adherence to Client PMO standards and governance
Manage change requests and maintain program-level governance
Establish PMO structures and reporting mechanisms for program oversight
Collaborate with operations teams for smooth resource ramp-ups
Control risks and ensure timely escalation and mitigation

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Program Manager