Student Outreach and Support Coordinator

State University of New York at Plattsburgh

The Student Outreach and Support Coordinator helps students remain on track toward graduation by connecting them with resources that promote stability, wellness, and belonging. Housed within Access & Opportunity Programs (AOP), this role supports students experiencing food insecurity, housing instability, or financial hardship that impacts academic success. The Coordinator collaborates with campus and community partners to provide direct assistance, referrals, and advocacy, ensuring students have access to food, safe housing, and essential support that fosters persistence and completion. Responsibilities are expected to include, but are not limited to: overseeing daily operations of the Cardinal Cupboard, including food inventory, distribution, and outreach; managing the Student Emergency Assistance and Textbook Assistance programs, including application review and reporting; serving as the SUNY Homeless Liaison for students experiencing homelessness or housing insecurity; building partnerships with local and campus agencies to improve access to food, housing, and emergency resources; providing outreach and case management for students facing basic needs challenges; supervising student staff and maintaining records for assessment and accountability; and participating in campus efforts focused on wellness, equity, and retention.

This position is part of the Enrollment and Student Success division which supports a student's entire collegiate experience from the point of admission through to graduation. Using a holistic model, we partner with students, faculty, staff, and community affiliates to provide a network of opportunities and services that lead to student success. Collectively, the division of Enrollment and Student Success positively influences the health, safety and well-being of the student body. As SUNY Plattsburgh is an institution that delivers challenging and high-quality educational experiences to a diverse group of learners, the successful candidate must demonstrate an understanding of and sensitivity to diversity, inclusion, and equity-minded policies, programs and practices.

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