Project Manager

About Prometheus Group:

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such as Advent, LGP, and Genstar. An ideal candidate will bring the skills and aptitude necessary to manage the increasing complexity of the company's global operations driven by the company's continued expansion. Success in this role will provide opportunities for increased levels of responsibility within the company.

Job Summary:

Project Managers are responsible for successfully planning, scheduling, and executing customer implementation projects. Projects include software implementations and often consulting, training, and custom development. They will work directly with our customers and leadership across a variety of teams, including Professional Services ,Sales, Development, Service Operations, Cloud Deployments and more to ensure project requirements are met for scope, schedule, and cost. The role is also responsible for managing customer relationships during the implementation phase and will transfer customers to our software support team upon completion.

Project Managers at Prometheus have business and solutions foresight. They can both understand the real-world use of the solutions we implement and can identify risks early to reduce impact on the success of the project. This is a highly-visible role, as you will routinely interact with senior leaders both internally and with clients during projects.

Important Traits

• Attention to detail. We work with the world's largest companies in all asset-intensive industries. For these businesses, it is critical to find any and all efficiencies in process where there are many moving parts (literally)
• Effective in high-stakes rooms. You're comfortable interfacing with senior leaders, external partners, and technical teams. You can context-switch seamlessly and adapt your communication style to your audience.
• Interdisciplinary curiosity. You will have the opportunity to learn and work closely with people who allow for everyday life to function, from those who allow you to put gas in your car to those who produce fertilizer to put food on the table. Having genuine curiosity to learn about these businesses will set you apart and help you to perform well in the role.

Responsibilities:

Project Planning, Execution, and Delivery

• Ensure smooth transition from closed-won sales cycle to implementation project and onward to long-term support, working cross-functionally with relevant departments throughout the entire process.
• Manages the scope, schedule, and cost of assigned services projects
• Manages and prioritizes customer requirements for inclusion in each project's statement of work (SOW)
• Manage timelines, status updates, and escalations in Asana
• Works with development team and implementation specialists to identify issues, create RCAs (root-cause analyses) determine issue type, and create plan for reconciliation
• Uses Jira for development ticket tracking

Stakeholder and Customer Relationship Management

• Collaborate closely with key stakeholders both internally and externally to align on goals to deliver projects on time and in full
• Proactively manage stakeholder expectations by identifying their needs and motivations, tailoring communication strategies, and providing timely updates and feedback to ensure satisfaction and buy-in across all phases of the project
• Identifying risks and blockers to project success early and working closely with Professional Services leadership to create gameplans to minimize disruption to activities and goals

Continuous Improvement

• Helps to identify internal process/operational inefficiencies and working closely with Professional Services Leads and Operations to scope out requirements for solutions
• Drives the use of project management principles, methodologies, tools, and internal policies and procedures

What you have:

• Bachelor's degree from an accredited college or university
• 3+ years of professional experience in a Project and/or Program Management role
• Exceptional written and verbal communication skills
• Strong critical thinking skills
• Proficient in Atlassian products (Confluence, Jira, etc.)
• Familiarity with project management tools such as Asana
• Experience working in cross-functional teams to deliver projects
• Demonstrated ability and success in delivering multiple end-to-end projects

What sets you apart:

• Client-facing experience in end-to-end project delivery
• 1-3 years in software project management/software delivery
• 1-3 years of professional experience in an asset-intensive industry (oil & gas, manufacturing, mining, etc.)
• Familiarity with ERP systems (Oracle, Maximo, SAP)
• Experience in Reliability Engineering, Maintenance Management, Environmental Health & Safety, or similar fields
• Proficiency with a second language (Spanish)

Benefits Overview:

We offer an attractive benefits program to meet the diverse needs of our teammates:

• Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
• HSA & FSA plan options
• Retirement Savings with Generous Company Match & Immediate Vesting
• Gym membership to O2 Fitness
• Casual dress attire
• Half-Day Fridays
• Generous Paid Time Off
• Company Outings, Trips & Activities

Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.