Operations Manager

Nightly is growing fast. There's a lot happening at once, and we need someone in Dallas who can keep everything moving, stay on top of details, and help turn big ideas into real results. You'd work directly with the founder and become the person who keeps the operational side of Nightly organized and running clean.

This is not a corporate operations job. It's hands on, fast paced, and meant for someone who likes solving problems, coordinating moving parts, and making sure nothing slips.

If you're someone who takes ownership, communicates clearly, and likes being the reason things run smoothly, this will be a good fit.

What You'll Be DoingExecution

• Take direction quickly and break it into clear steps
• Build simple workflows and checklists
• Make sure projects move forward and finish
• Keep track of details and follow through

Operational Support

• Keep everyone on the same page day to day
• Make sure tasks are assigned and followed up on
• Step in wherever things are stuck
• Be the point person people check in with instead of going straight to Thomas

Events and Tour Work

• Attend walk throughs and planning meetings
• Help build run sheets, timelines, and team assignments
• Coordinate media teams, volunteers, load in, vendor calls
• Make sure everyone knows where to be and when on show days
• Help build the systems we use for every event going forward

Managing People

• Work with the Chief of Staff VA and other internal team members
• Oversee VAs, booking support, ambassadors, and city leads when needed
• Clear up confusion so things stay moving
• Hold people accountable in a respectful and direct way

Systems

• Create simple processes that people can actually follow
• Keep Notion and internal tools organized
• Build structure as the company grows

Who You Are

• Calm under pressure
• Clear communicator
• Organized but flexible
• Fast learner
• Comfortable leading people
• Takes ownership
• Enjoys being the person behind the scenes who makes things happen
• Likes checklists and clear plans
• Can handle last minute changes and fast environments

Backgrounds that fit well

• Hospitality or event operations
• Startup operations or project work
• Film or production coordination
• Former athlete or military
• Assistant manager or front-of-house operations

Must Haves

• Live in Dallas
• Comfortable working in person every day
• Willing to work some nights or weekends when events happen
• Comfortable managing people
• Can keep things organized even with a lot happening at once

What Success Looks Like After 90 Days

• Thomas isn't getting pulled into every detail
• The team checks in with you first
• Events run smoother with fewer surprises
• Projects are organized and moving without chaos
• Systems exist and people are actually using them