Human Resources Coordinator

Role Overview:

The Human Resources Coordinator will be primarily focused on recruitment for retail and corporate office roles for Dover Street Market New York, Dover Street Market Los Angeles & Comme des Garçons. This role will also play a supportive role in all daily HR functions and the ongoing employee experience.

Key Responsibilities

Recruitment

• Manage the recruitment process top to bottom – job postings, resume review, scheduling
• Pro-active recruitment of open roles as needed (both corporate and in-store)
• Conduct initial interviews and screenings, and job fit assessments
• Facilitate candidate testing and projects as needed
• Conduct background checks and reference checks
• Weekly recruitment updates to hiring managers and leadership
• Manage recruitment-related data and reporting
• Manage candidate tracking and our ATS platform
• Manage external sourcing platforms
• Consistently assess current recruitment processes and propose improvements or changes as needed
• Provide training on interviewing best practices and recruitment to store leadership
• Issue offer letters

HR Administration

• Act as the key partner for employee experience
• Respond to internal and external HR related inquiries or requests and provide assistance
• Strong understanding of company policies, handbooks, and benefits to effectively communicate policies and guidelines to employees and prospective candidates
• Act as HR point person for all new hires to ensure a smooth transition into the business
• Manage onboarding and offboarding processes for all employees, including:
• Employee setup
• I9-Verifications and Management
• Welcome E-mails
• Exit interviews
• System entry
• Provide Support to HR analyst by ensuring data integrity for all employee information
• Maintain employment files and e-records
• Act at checkpoint for employees 30-60-90 onboarding periods
• Help to create/improve HR SOPs
• People-related administration and coordination tasks
• Manage and update HR employee shared files and tools
• Provide support to managers and employees on HR-related matters, including policy interpretation, conflict resolution, and performance management.
• Assist with the development and implementation of hospitality-specific training programs, including orientation sessions, safety training, and customer service training.
• Support with internal communications as needed, i.e., New Hire Announcements
• Perform other duties or special projects as required or assigned

Key Experience and Skills:

• 2-4 years' HR/recruitment experience, preferably in fashion and retail
• Excellent organizational and communication skills, both written and verbal
• Ability to manage and prioritize tasks
• Knowledge of human resources processes and best practices
• Experience with ATS software – Paycom experience a plus
• LinkedIn Experience a plus
• Ability to work in a fast-paced, agile environment with multiple overlapping priorities.
• Must be flexible, compassionate, and seek to be innovative in their approach to problem-solving.
• A highly motivated individual with a strong sense of ownership and responsibility, and the ability to converse with all levels, both internally and externally.
• Must be energetic and self-motivated. Willing to do whatever is required to get the job done.